These terms outline the conditions under which this website is being made available to you by homesolarhelpers.com. By using this website, you will be deemed to have accepted them. This website was created so that you can seek information regarding representation. None of the information in this website is intended to constitute legal advice. We expressly disclaim all liability with respect to actions taken or not taken based upon any information or other contents of this website. The information found in this website is not an offer to perform services on any matter. Further, the information found in this website is not intended to create, and does not create, any legal relationship between users of this website and anyone else. Communicating through the telephone, email or a form on this website will not create a representative or legal relationship with anyone. The only way to receive representation is through a formal written agreement signed by both you and the provider of the services. Our website is a general audience website with content directed primarily at individuals over the age of 18 and is not directed at children under the age of 18. In accessing or using this website, you affirm that you are more than 18 years old, or are an emancipated minor, or possess legal parental or guardian consent. By submitting your information on this website, you are consenting to the gathering of relevant information about you, and agree that this information may then be transmitted to individuals, mortgage companies, law firms, or advocacy groups who are qualified to represent, or to find representation for, you. All testimonials used come from actual clients of our associated law firms or advocates, though names may be altered to protect identities.

Privacy Policy

The primary purpose of our website is to be a useful resource and guidance tool. We also want you to feel secure when visiting our website and we are committed to maintaining your privacy when doing so. We take our ethical responsibilities and your privacy seriously. This Privacy Policy therefore sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Consent

Use of this website by you constitutes acceptance by you of our Privacy Policy. If you do not wish to accept our Privacy Policy, please leave this website immediately. By using this website, you also consent to the collection and use of your personal information in the manner set out below.

Extent of Privacy Policy

This Privacy Policy covers information which is collected from this website only. Other sites to which this website may be linked are not covered by this Privacy Policy. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The following now provides an overview of how we protect your privacy during your visit to our website.

Personal Information We Gather

Personal information is gathered from you in two ways: (a) directly (for example if you submit an online form, engage in live chat or otherwise supply any personal details to us); and (b) indirectly (for example, through our website's technology).

We will obtain personal information about you directly (such as your name, email address, phone number, amount of debt, etc.) whenever you volunteer this information by completing an online form or by using live chat on our website. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

For example, we will obtain your personal data when you request a free consultation, purchase goods or services or contact us for any reason. If you volunteer such information you will be consenting to our processing it for the purposes specified.

If you request a debt consultation with us, then your email address, name, phone number and other details you provide may be shared with selected third-parties who we believe may be able to assist with working towards a solution to your debt. Where we permit selected third parties to use your data, we (or they) will contact you by phone, e-mail and SMS messaging only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

When we refer your details to a third party-company, we may receive financial compensation for doing so. However, we do not charge you for this introduction. Your consultation is always free, but fees will apply if you choose to enter into a debt programme. These fees will be made clear by your advisor prior to your enrolment.

Moreover, we will disclose your personal information to third parties:

In the event that we sell any business or assets, in which case we will disclose your personal data to the prospective buyer of such business or assets.

If Home Solar Helpers or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Home Solar Helpers, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Choice/Opt Out

To opt out of marketing communications from our third-party partners you may contact each of them directly with this request. You may also ask us to communicate on your behalf to our debt relief partners that you no longer wish to receive marketing messages. To do so, please email support@homesolarhelpers.com with your request, and provide enough information in order for us to identify you (e.g. your name, email address, phone number, etc). If your objection is not to marketing in general, but to marketing by a particular channel, such as email or telephone, then please specify the channel to which you are objecting.

Undertaking Anti-Money Laundering checks:

To comply with money laundering regulations, there are times when we need to confirm the identity of our customers in order to satisfy our requirements. To satisfy our requirements an electronic Anti Money Laundering check may be completed on our customers.

California Consumers’ Privacy Rights

This section of the Privacy Policy supplements the information contained elsewhere in our Privacy Policy and applies solely to visitors, users, and others who reside in the state of California (“Consumers”). The provisions contained within this section are intended to provide notices in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined by the CCPA have the same meaning when used in this section.

Personal Information Collected

We collect Personal Information provided by Consumers through the Site. In the past 12 months, we have collected the following Personal Information from Consumers:

Category of Information	Examples	Information Collected
Identifiers	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	Yes
Categories of personal information described in subdivision (e) of Section 1798.80.	A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card, or any other financial information, or health insurance information.	Yes
Characteristics of protected classifications under California or federal law	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran military status, genetic information (including familial genetic information).	No
Commerical Information	Records of perosnal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes
Biometric information	An individual's physiological, or biological or behavioral characteristics, including an individual's deoxyribonucleic acid (DNA), that can be use, singly or in combination with each other or with other identifying data, to establish individual identity, including but not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, helath, or exercise data taht contain identifying information.	No
Internet or other electronic netowrk activity information	Browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, advertisement.	No
Geolocation	Physical location, position, and movement data.	No
Sensory information	Audio, electronic, visual, thermal, olfactory, or similar information.	No
Professional or employment-related information	Present and past employment data.	No
Education information	Education records maintained by educational institutions or third parties on behalf of these institutions.	No
Inferences drawn from any other information	Data reflecting a consumer's preferences, characteristics, habits, attitudes, predispositions, intelligences, and abilities.	No

The categories of Personal Information described above are collected from the following categories of sources:

• Directly from Consumers or their agents, such as through Consumers’ responses to our web forms.
• Directly and indirectly from activity on our Website, such as through Consumers’ interaction with our Website.
• From third parties that work with us to provide services to Consumers, such as third parties that we connect Consumers with to fulfill their requests.

Uses of Personal Information

The information we collect is used to:

• Fulfill the purpose for which the information was provided by the Consumer.
• Perform the activities described to Consumers when collecting their Personal Information or as set forth in the CCPA.
• Provide the Consumer with information, products, or services that have been requested.
• Perform internal and external marketing.
• Carry out obligations and enforce contractual rights.
• Improve the services provided through the Website, such as through testing, research, analysis, and development.
• Respond to requests from law enforcement and government organizations as required by law, court order, or government regulation.
• Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets whether on an ongoing basis or as part of a discrete transaction in which collected Personal Information is among the assets transferred.

Personal information will not be used for materially different purposes without first providing the Consumer with notice.

Sharing and Sale of Personal Information

We may sell or disclose Personal Information provided to us by Consumers for a business purpose. In the past 12 months, the following categories of Personal Information have been sold or disclosed for a business purpose:

• Identifiers
• Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80
• Commercial information

Consumers’ Personal Information is sold or disclosed for business purposes to the following categories of third parties:

• Banks
• Home improvement companies
• Attorneys
• Solar companies
• Contact centers
• Email affiliates
• Media buyers
• Compliance vendors

Personal information for minors under 16 years of age is not collected, disclosed for a business purpose or sold.

Consumers’ Rights

Consumers have several rights under the CCPA. These include:

• The right to know what categories and specific pieces of Personal Information are collected, disclosed for a business purpose, or sold by requesting this information from us.
• The right to request deletion of Personal Information collected or maintained by us.
• The right to opt-out of the sale of Personal Information.
• The right not to receive discriminatory treatment from us for choosing to exercise privacy rights under the CCPA.
• The right to designate an authorized agent for making requests under the CCPA on the Consumer’s behalf.

Even after fulfilling a request for deletion, we are required to maintain records for statutory compliance.

To submit a request to know or delete Personal Information, please complete the form provided here.

To opt-out of the sale of Personal Information, please complete the form located here.